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Installing a Marketplace app copies it into your account as a draft automation. You connect your own details, test it, and publish. Here’s the whole flow.

1. Find an app

Open Marketplace in the sidebar and browse. Each card shows what the app does, how many businesses use it, and a badge: Narrow things down with:
  • Search — type what you want to do (“review”, “reminder”, “follow up”).
  • Category chips — Lead Management, Sales & Follow-up, Appointments, and more.
  • Industry — filter to apps built for businesses like yours.
  • ♡ Like — save the ones you’re interested in.

2. See what it does

Click a card to open its page. Before you install anything, you can see exactly what it will do:

What this app does

A plain-English, step-by-step walkthrough — “When a new lead comes in, it sends them a text, then emails them.”

See the full flow

An optional visual map of every step and branch, so you can inspect exactly what runs before committing.

What you'll connect

The details you’ll provide — your phone number, inbox, or calendar. Nothing technical.

Who made it

The business that shared it (or “an anonymous author”), plus how many installs and likes it has.

3. Install it

Click Use this app. Flow9 copies the app into your account as a draft — with the author’s private details already removed — and takes you to a short guided setup.
1

Connect your own details

For each thing the app needs — a phone number, an inbox, a calendar — you’ll pick your own in the builder. The author’s are already blanked out.
2

Check your add-ons

If the app uses something that isn’t on your plan yet, you’ll see it here and be prompted to add it before you can turn the app on.
3

Test it, then turn it on

Open the builder to finish, fill in your details, and use Run to send yourself a test. When it looks right, hit Publish to go live.
Your installed app is a draft until you publish it — nothing sends, and no one is contacted, until you’re ready.

4. It’s yours now

Once published, the app runs in your account on your own details, exactly like an automation you built yourself. Edit it, pause it, or duplicate it any time in Workforce Studio.

Updates

If the author releases a new version of an app you installed, you’ll get a notification that an update is available. Your installed copy keeps working as-is — updating is your choice.

Something wrong with an app?

On any app’s page, use Report this app to flag it (spam, broken, inappropriate). The Flow9 team reviews every report.